Refund policy

At Nalla Kadai, we prioritize customer satisfaction. If you wish to cancel an order, please do so within 1 hour of placing it, as we begin processing orders promptly to ensure timely delivery. Once your order is dispatched, cancellations will not be accepted.

For refunds, if you receive damaged, expired, or incorrect products, please notify us within 24 hours of delivery. We will arrange for a replacement or issue a refund after verifying the issue. Refunds will be processed within 7-10 business days and credited to your original payment method.

Please note that perishable items like fresh produce cannot be refunded unless they arrive in poor condition. We are committed to providing you with the best service, and your feedback is important to us.

For any questions, contact our customer support team.